What information do you collect?
At initial contact to arrange an appointment with me, I will ask you for your name and contact details. These will be stored securely and are only accessible by me.
If you then decide to begin counselling with me I will ask you to sign an agreement, which contains your personal information (name, contact details and address). I will keep this data for the duration of our work together, after which it will be destroyed.
This kind of information is stored separately from your personal information and therefore cannot be linked to you. I will not use their name for this information but assign it a reference number.
Session notes: I take brief and factual notes of our sessions. These are anonymised and stored electronically on an external, password protected device.
Your GP details and details for an emergency contact. I would only contact them in the unlikely event that something should happen during our session and I was concerned for your safety.
Storage of information
I store your information electronically on a separate password protected device. Your session notes and reference codes will be kept for 7 years, after which they will be destroyed. This is in line with insurance and standards for record keeping. I will delete all emails and text messages from you once they are no longer needed.
Concerns and amendments
If you are concerned about the way I keep your data or you believe that information I have about you is incorrect or out of date, please contact me and I will try to resolve any issues with you directly.
If you would like your personal information to be erased, I will do this unless I need to keep it for legal, auditing, or internal business purposes.
Paula Weninger Counselling and Psychotherapy