The purpose of this Privacy Policy is to help you understand what kind of information I collect from you and how this will be used and stored. This is a legal requirement under the General Data Protection Regulations (GDPR). I will only collect information about you that is necessary for the service.

 

What information do you collect?

• Personal information:

At initial contact to arrange an appointment with me, I will ask you for your name and contact details. These will be stored securely and are only accessible by me.
If you then decide to begin counselling with me I will ask you to sign an agreement, which contains your personal information (name, contact details and address). I will keep this data for the duration of our work together, after which it will be destroyed.

• Sensitive information:
  This kind of information is stored separately from your personal information and therefore cannot be linked to you. I will not use their name for this information but assign it a reference number. 

  • Session notes: I take brief and factual notes of our sessions. These are anonymised and stored electronically on an external, password protected device.

  • Your GP details and details for an emergency contact. I would only contact them in the unlikely event that something should happen during our session and I was concerned for your safety.

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Storage of information

I store your information electronically on a separate password protected device. Your session notes and reference codes will be kept for 7 years, after which they will be destroyed. This is in line with insurance and standards for record keeping. I will delete all emails and text messages from you once they are no longer needed.

Concerns and amendments

If you are concerned about the way I keep your data or you believe that information I have about you is incorrect or out of date, please contact me and I will try to resolve any issues with you directly.

If you would like your personal information to be erased, I will do this unless I need to keep it for legal, auditing, or internal business purposes.

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Data controller

I, Paula Weninger, am the data controller. If you have any questions about this privacy policy or your personal data, please contact me:

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Paula Weninger Counselling and Psychotherapy

Tel:

Email: info@paulaweninger.co.uk